Shipping Policy

At UR'JEWEL, we offer FREE SHIPPING on all orders! We are committed to delivering your orders quickly and efficiently.

Shipping Locations

We currently ship to the United Kingdom and Europe. If your country is not listed, please contact us at info@urjewel.com for assistance.

Processing Time

• Orders are processed within 1-3 business days after payment confirmation.

• Orders placed on weekends or holidays will be processed on the next business day.

• Once shipped, you will receive a confirmation email with tracking details.

Estimated Delivery Times

• United Kingdom: 7-12 business days

• Europe: 7-15 business days

Please note that delivery times may vary due to customs processing, local courier delays, or peak shopping periods.

Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email. You can track your order [on our website](your tracking page link) or via the carrier’s website.

Customs & Import Duties

• International customers may be subject to customs duties and taxes upon arrival in their country.

• These charges are the buyer’s responsibility and vary by country. Please check with your local customs office for details.

Lost or Delayed Shipments

• If your package is delayed beyond the estimated delivery time, please contact us at info@urjewel.com for assistance.

• We are not responsible for lost shipments due to incorrect address details provided at checkout.

Need Help?

For any shipping-related queries, reach out to our support team at info@urjewel.com.